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Kerala has a portal known as the “Kerala Citizen Service Portall”, which provides wide-ranging benefits to the users, and has now reached a significant milestone in its development. The number of applications submitted through the citizen portal created by the Government of Kerala has crossed the 10 million mark.
The Kerala Citizen Service Portal in Kerala provides a total of 264 different services which are provided by the Gram Panchayats. Today in this article, we are going to provide knowledge about the fundamentals of Citizen Service Portal Kerala. We will also share information about the services offered in the portal as well as the benefits of using it.
Kerala Citizen Service Portal
A total of 10.05 lakh applications have been received through the portal till 18th November. It has been decided to take action on 26.7 lakh files. When the numbers are broken down individually, it can be seen that 74% of files in gram panchayats, 80% of files in corporations, and 70% of files in municipalities have been rejected.
Through the website, the members of the general public get access to any services related to the local bodies. Along with this, it acts as the front end of the Integrated Local Self-Government Management System (ILGMS), which is tasked with the objective of providing online services through Gram Panchayats.
The user of the portal has access to 264 different services provided by the Gram Panchayats. Malappuram, Palakkad, and Thrissur districts topped in submitting the maximum number of appeals. The largest number of applications have been processed and approved in Wayanad district, which accounts for 84% of the total applications.
One of the most important achievements achieved by Kerala in the field of e-governance is reaching the 10 lakh milestone on the citizen portal. The general public should make maximum use of internet services and work from the comfort of their own homes instead of waiting in queues at workplaces. According to what he indicated, all the services provided by the corporations would also be available online within the next two months.
| Portal Name | Kerala Citizen Service Portal |
| Launch By | Kerala State Govt. |
| Beneficiaries | Citizens of the State |
| Benefits | Getting e-Services |
| Official Website | citizen.lsgkerala.gov.in |
Kerala Citizen Service Portal Objective
The main objective of starting the Kerala Citizen Services Portal by the Government of Kerala is to provide various benefits to the citizens of the state under one platform. There are various problems faced by the citizens of the state and this portal solves such various problems.
Kerala Citizen Service Portal Benefits
The benefits of the portal are mentioned below:-
- Registrations such as births, deaths, and marriages are easily available to the general public in this portal.
- Citizens of all areas covered by the site can register for the scheme, whether they live in an urban or rural area.
- Citizens no longer need to visit government buildings to obtain various certificates, as they can easily apply through the portal. Land Ownership Certificate, BPL Certificate, General Certificate, etc.
- Here, citizens can also review state-run programs and submit applications.
- Along with this, the portal provides options for obtaining licenses for various business applications.
- Citizens can also register complaints for various categories including water and building issues.
- Apart from tax information, the portal also provides society-related information to the residents of the state.
- This portal will guarantee that the delivery of services is both transparent and corruption free.
- The applicant is able to monitor the progress of the application and get information about the officer who is responsible for it at any point in time.
Kerala Citizen Service Portal Eligibility, Documents
- Applicant must be a citizen of Kerala.
- Applicant must have Aadhar Number
- Valid Mobile Number
- Email ID
Kerala Citizen Service Portal Registration
- Firstly, visit the Official Website of the Service citizen portal of Kerala.
- A homepage will open on your screen.
- On the homepage click on the Register option.
- Now a pop-up will appear, Accept the terms and then click Proceed.
- After that enter your name, Aadhar number, email address, and mobile number.
- After that enter the captcha code.
- Lastly, click on the create account option.
- You will be registered.
Kerala Citizen Service Portal Login
- Firstly, visit the Official Website of the Service citizen portal of Kerala.
- A homepage will open on your screen.
- On the homepage click on the Login option.
- Now a pop-up will appear, enter your username, password, and captcha code.
- After that, click the login option.
Kerala Citizen Service Portal Forgot Username/Password
- Firstly, visit the Official Website of the Service citizen portal of Kerala.
- A homepage will open on your screen.
- On the homepage click on the Login option.
- Now a pop-up will appear.
- Below will be the option to “forgot your username/forgot password”.
- Select whatever you desire.
- If you select a username, you will be prompted to enter your full name and Aadhar number before being given the option to select a new username.
- If you select a password, enter your username and click the reset password button.
Citizen Service Porta Kerala Certificate/Correction
- Firstly, visit the Official Website of the Service citizen portal of Kerala.
- On the homepage, click on E-services in the menu.
- Choose Birth, death, Pension, etc.
- You have the option of choosing a certificate and new registration.
- If you want to correct information on certificates choose Application for corrections.
- Whatever option you choose after that a popup will appear.
- Enter your login credentials and click on the login button.
- Then forms will appear on your screen.
- In this form fill in all the asked details.
- Finally, click on the submit button.
Kerala Citizen Service Portal Payment
- Firstly, visit the Official Website of the Service citizen portal of Kerala.
- On the homepage, click on Quick Payment in the menu.
- Then you have to choose one of the three options: File no., Demand NoMobile Number.
- After choosing one option and provide the details of the option selected.
- Then finally click on the search option.
- After searching you will be provided an option for payments to proceed and your payment will be done.
