Chakshu Portal App 2024: How to Report Fraud Spam Calls, Messages, Cybercrime

Chakshu Portal:-

On March 4, 2024, the government unveiled the Chakshu Portal as a key defense against cyber fraud as part of the Sanchar Sathi initiative. As part of the Sanchar Saathi project, individuals can report suspected fraudulent communications intended to deceive telecom service consumers using the Chakshu Portal. Examples include fraudulent messages about payment wallets, SIM cards, bank accounts, and family members’ or government officials’ identities. To know more about the Chakshu Portal, read this article till the end.

Chakshu Portal

Chakshu Portal 2024

To safeguard every citizen’s digital assets, the Chakshu Platform’s launch is a critical step. This technology should effectively prevent fraud and exploitation of the communication system. Integrating the new platforms with the Sanchar Saathi portal would make it easier for stakeholders to share intelligence in real-time. Through these measures, individuals have been able to preserve around Rs 1,000 crore in the previous nine months and freeze Rs 1,008 crore in bank accounts linked to unlawful activities. With the Chakshu portal, subscribers may report instances of mobile number leaks, and those responsible will face the proper penalties as promised.

Article About Chakshu Portal
Launched by Indian Government
Launched on 4th of March 2024
Department Department of Telecom
Beneficiaries Indian citizens
Benefit helps in reporting any telecommunication-related crimes through wallet payment, gas connection, and also extortion-related crimes
Objective To counter cyber-security threats
Official Website


The portal’s objective is to enable users to report instances where businesses have revealed their phone numbers, as well as calls and messages they think to be fraudulent. By facilitating information sharing between banks, other financial institutions, and law enforcement, the Department of Telecom has created the DIP to avoid fraud.

Chakshu Portal Benefits

  • By facilitating information sharing between banks, other financial institutions, and law enforcement, the Department of Telecom has created the DIP to avoid fraud.
  • It is anticipated that the Digital Intelligence Platform’s and Chakshu’s joint efforts would improve cyberfraud identification and prevention.
  • The supplied numbers will be examined thoroughly and necessary action will be taken. The government is working closely with the Reserve Bank of India and other financial institutions to recover funds and shut down accounts connected to illegal activity.
  • Furthermore, 1.7 million mobile numbers—mostly connected to fraudulent activity—have been blocked for the last nine months.
  • Through the Sanchar Saathi site, anybody who suspects financial fraud, cybercrime, or impersonation can report it.

Chakshu Portal: Things You Can Report

  • Check all connections made to cellphones under their name, and report those that are unnecessary or not approved.
  • Make sure the mobile gadgets you purchase, whether new or old, are authentic.
  • To enable tracking and blocking of lost or stolen mobile phones, report them.
  • Review the information of authorized wireline Internet service providers.
  • Report incoming international calls that have Indian phone numbers shown on the caller ID.

Report Fraud and Spam Calls

To report fraud and spam calls using the Chakshu portal, follow the steps given below:-

  • Visit the ‘Sanchar Saathi’ Official Website i.e.,
  • On the homepage, from the list of “Citizen Centric Services,” choose “Chakshu.”
  • Then, read the disclaimer and learn about how to use “Chakshu,” click on “Continue for reporting.”
  • After that, enter the information in the form, including the channel, kind, and date of the alleged fraudulent communication.
  • Then, complete personal information.
  • Finally, confirm using OTP, and file the complaint.

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